Subject to Surat City Jurisdiction — All disputes are subject to the exclusive jurisdiction of courts in Surat, Gujarat only.
No Refund for Used Manjha (Kite Thread)
We do not provide any guarantee for used manjha (kite thread). No replacement, no refund for used thread.
Kite flying depends entirely on your skills and techniques. Think twice before buying.
✧ It's all about your kite flying skills ✧
01
CancellationPolicy
- 24 Hours Window: Cancellations accepted only within 24 hours of placing order.
- No Cancellation After Processing: Requests not entertained once order is communicated to vendors or shipping is initiated.
- Festival Orders: No cancellations for manjha orders placed during special festival offers (Makar Sankranti, etc.).
- Fragile Items: Manjha being a thread product – cancellation not accepted after dispatch. Replacement considered only if quality is unsatisfactory.
- Quality Concerns: Report within 24 hours of delivery if product doesn't match site description.
- Warranty Products: For items with manufacturer warranty (if any), contact the brand directly.
02
RefundPolicy
- 90 Days Guarantee: Contact us with order number for refund within 90 days (unused manjha only).
- No Service Refunds: Installation services, knowledge base hosting, or digital goods are non-refundable.
- Processing Time: Refunds processed within 40 days from the date of request approval.
- Product Return: Must be unused, in original packaging, and properly packed.
- Damaged Returns: No refund if product is found damaged or used upon return.
Return Addresses
Address 1 Beside Mad Over Grills, Dabholi Char Rasta, Ved Road, Surat
Address 2 Sidhkuti, Beside PP Savani Hospital, Opp Kapodra Police Station, Varachha, Surat
Timings Mon–Sat, 10:00 AM – 7:00 PM
Return within 5 working days
Product unused
Properly packed
24 HRS
Report quality issues within 24 hours of delivery
5 DAYS
Return product within 5 working days maximum
40 DAYS
Refund processed within 40 days
⚖ Legal Disclaimer
Important raju paint manjha sells only manjha (kite thread) – we do not sell kites.
If manjha (or any variant like glass-coated thread) is banned or prohibited in your state, city, town, or village, you order at your own responsibility.
The seller is not responsible for any legal consequences as these products are legally sold in Gujarat (seller's state).
You must check and confirm your local laws before buying or using any manjha.
